Use of the familiar Windows platform and industry-standard personal computers has served to
simplify implementation and user training.
The N-tier client-server architecture and open database design provide flexibility that
enables the accommodation of multidisciplinary, site-specific, requirements, including configuration
to support unique workflow processes of each customer.
Comprehensive online guides and handbooks are available via the web portal to guide the
user through the multiple phases of the implementation process.
User and vendor-driven modules are available for building tables and lists, as well as
defining preferences, default values, and other
parameters that configure the system to accommodate user-specific needs.
Recognizing the value of the hospital IT department,
it's important that they be involved in the implementation process.
This can include assistance in conducting a site survey, preparing a comprehensive document (the Customer Technology Assessment)
to be used as a reference of hospital current and future technology strategies, in addition to providing assistance in planning development strategies.
In addition to online access to training guides and comprehensive step-by-step help systems, users
are provided classroom style train-the-trainer instruction,
and certification as an ORSuite©
("OSA") is also provided to at least one individual.
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